Ordered Ultimate Budget 9600x x 9060xt (okay originally wrote a store review i guess because i dont know this website)
the system arrived extremely well packed and so far perfectly working
I had been shopping for a pc all year, if not longer, and AI was on the shortlist most of the time. There is probably more that needs praise, but what really stood out for me during my process was their customer service. My last pc was an 11+ year old boxed dell and i couldnt even begin to guess how many questions i asked. from the CL of their ram to what mobos they were currently using (months before i bought) to the cost of various ram/gpu/cpu substitutions for models I never bought. There were a few other names i considered. i was reading reddit posts and reviews for months before i decided to buy, but though I threw questions at several companies, AI was in multiple ways easily the best at responding. There were points where my debate was more whether i was buying on amazon or their website as much as what i was getting. ultimately, despite being indecisive and prone to not want to spend money, the customer service has been so good that if/when my next pc search ever starts, it will likely start with them. from months ago a chat where i was helped i think well after their business hours ended to now asking questions about things in my machine after it arrived... I dont like spending money. I am indecisive. Yet I am an oddly satisfied customer. My remaining doubts are more of the realm of whether i should have gone for the 9800x3d / 9070xt builts that initially caught my eye.